Terms & Conditions

Terms of Use

By using the Site you agree to be bound by the terms set forth herein. We may make changes to the Site, these Terms of Use, or the policies and conditions that govern the use of the Site at any time. We encourage you to review the Site and these terms periodically for any updates or changes. Your continued access or use of the Site shall be deemed your acceptance of these changes and the reasonableness of these standards for notice of changes.

The Corporation, its suppliers and manufacturers are committed to maintaining information that is as accurate as possible provided on our Website via regular updates. However, due to human error, or otherwise, the Website may contain pricing, product descriptions, quantities, images, product discontinuation and/or other content on this Website that may be incorrect, incomplete, inaccurate, unreliable, not current, and/or not error-free. While we make every effort to ensure these mistakes do not happen, the Corporation cannot honor incorrect prices, misprints or typographical errors. In addition, the Corporation shall not be liable for manufacturer price changes, which may occur at any time without prior notice. The Corporation reserves the right to change prices and/or information for all products without prior notice. The product images on the Website are for illustration purposes only. Design revisions and color variations may apply.

In the event an error is found, the Customer will be notified as soon as possible. At that time the Customer will have the opportunity to proceed with their order with the corrected pricing and/or quantity or cancel their order completely. In addition, if a product received is not as described, the Customer may return it in unused, resalable and original package condition as per our return and exchange policy above.

Under no circumstances, including, but not limited to, negligence, human error, intentional misuses or otherwise shall the Corporation be held legally responsible for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of income, profit and/or data, loss of or damage to person or property and claims of third parties resulting from the use, or the inability to use, the materials on the Website, even if Corporation and/or its representatives have been advised of the likelihood of such damages. If the Customer’s use of materials from the Website results in the need for servicing, repair and/or correction of equipment and/or data, the Customer assumes any and all costs thereof. If the state in which delivery takes place does not allow the exclusion or limitation of incidental or consequential damage the above limitation or exclusions may not apply to the Customer. The courts of the State of New York shall maintain jurisdiction over all disputes arising out of transactions taking place on the Website.

THIS SITE DOES NOT PROVIDE MEDICAL ADVICE. The Site and the Services, including but not limited to, articles, newsletters, blogs and news are provided for informational purposes only, and is not intended as a substitute for professional medical advice, diagnosis, treatment or prevention of any disease. Always seek the advice of your physician or other qualified health provider or professional with any questions you may have regarding a medical condition or product. Never disregard professional medical advice or delay in seeking it because of something you have read on this Site. If you think you or your family member(s) may have a medical emergency, call your doctor and/or 911 immediately. The Corporation does not endorse or recommend any specific products, opinions, physicians, tests, procedures or other information, including but not limited to, articles, newsletters, blogs and news that may be mentioned on the Site. Reliance on the Site and the Services is solely at your own risk.

The Corporation is solely a mail order company which carries over 25,000 products. It is not possible for our representatives to know each product carried in full detail. While we will help the customer to the best of our ability, the Corporation cannot guarantee a product’s compatibility and will not be held liable for any incorrect information given. It is the Customer’s responsibility to do further research before making a purchase. For further information or questions regarding any of our products, please contact the product manufacturer directly.

The Corporation at any time may amend polices contained on the Website. By using this Website, you agree to be bound by any and all such amendments.

Electronic communications

When you visit the Site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

Trademarks

Copyright ©2010 – 2016 Rainbow Medical Supply. All rights reserved. We or our content providers own all of the content on our web site, including text, customized graphics, photographs, music, data, images, audio and video clips and software. This property is protected by U.S. and international copyright laws. In addition, the manner in which we have compiled, arranged and assembled our content is protected by worldwide copyright laws and treaty provisions.

Your account obligations

You may use the content on our web site only for your own personal, non-commercial shopping and information purposes. Copying, publishing, broadcasting, modification, distribution or transmission in any way without the prior written consent of Rainbow Medical Supply is strictly prohibited. Rainbow Medical Supply reserves title and full intellectual property rights for materials downloaded or otherwise received from this web site. We hereby grant you permission to download, print and store selected portions of our content (as defined below). However the copies must be for your own personal and non-commercial use, you cannot copy or post the content on any network computer or broadcast it in any media, and you cannot alter or modify the content in any manner. You also may not delete or change any copyright or trademark notices.

Rainbow Medical Supply, as well as other names, button icons, text, graphics, logos, images, designs, titles, words or phrases, audio clips, page headers and service names used on this web site are the trademarks, service marks, trade names or other protected intellectual property of Rainbow Medical Supply. or its subsidiaries. They may not be used in connection with any third party products or services. All other brands and names are the property of their owners.

Note about pricing and promotions

Rainbow Medical Supply makes every effort to provide accurate information about products and their pricing on its website. However, pricing and/or typographical mistakes may, on rare occasions, appear on this website. For this reason, Rainbow Medical Supply cannot guarantee the price of an item until after you have ordered it. In the event an item appears with an incorrect price or with inaccurate product information, Rainbow Medical Supply reserves the right to cancel any orders for the item. If an order you placed is cancelled due to mispricing, Rainbow Medical Supply will notify you of the cancellation. Prices and availability are subject to change without notice. Find a better price? We will meet or beat that price upon proof that it has been valid for no more than 30 days. Please provide us with a written confirmation or a link to the suggested price.

Coupon codes and other promotions will not apply on the same order with the tiered pricing system or the price match guarantee.  The buyer will be able to choose only 1 of the options given per order.

Note about quantity limits

Rainbow Medical Supply reserves the right to set quantity-per-order limits on any and all items sold on this website. Rainbow Medical Supply may also limit the item quantity available to any single person or household over a given period of time. These restrictions may be applied to orders using the same credit card or billing or shipping address.

Note about product substitutions

A substitute will only be made in the event an item is out of stock and the identical brand and product is available in a form that is of equal or greater value, e.g. larger quantity, packaged with a trial sample, updated product packaging, etc. A product substitution will occur at no extra cost and, if the substituted item is less expensive than the original item, the lower price will be charged.